Legal
Client Agreement & Terms of Service
The published terms for The IMC Machine, operated by Good Creative Media. One legal regime across every site.
Binding Agreement
Client Agreement and Terms of Service.
Provider: Good Creative Media, operating The IMC Machine. Effective when accepted at checkout. By checking the boxes at checkout you agree to this Agreement and consent to recurring billing as disclosed. We keep a dated record of acceptance, including the version of these terms shown.
1. The Parties
This Agreement is between Good Creative Media (“we,” “us”) and the business or professional that subscribes (the “Operator,” “you”). Operators include arts venues, theaters and seated venues, musicians and bands, podcasters, film and festival makers, comedians, arts nonprofits, civic and government event organizers, criminal defense attorneys, and private investigators. By accepting, you represent you are at least 18 and authorized to bind your organization.
2. What The Platform Does
The IMC Machine takes a single source recording (an MP4 video, a body cam, dash cam, or CCTV file, a night of event footage, or a Matterport scan) and produces media and documents: press, social, video, podcast, tracked distribution, and on the legal side, court-ready evidence packets and motion-support drafts. The platform reads the actual MP4, both video and audio, not only metadata. The four products: The Creative Studio (marketing and promotion); The Live Event Production Hub (running live events); The Evidence Orchestrator (transcribes, captions, and indexes evidence); The Dismissal Engine (theory mapping and Article 39.14 (the Texas rule requiring the State to hand over its evidence to the defense) tooling). Review-first: except for automations you expressly enable, such as scheduled door-time posts, the platform does not post, send, publish, file, or distribute on its own. Nothing posts, sends, or distributes until you approve. You are the source of truth; the platform works from what you provide and does not invent facts, people, venues, or claims.
3. Onboarding
We onboard clients personally, a few at a time, on a first-come waitlist, and you receive an estimated start window, which is an honest estimate and not a guaranteed date. Active windows once your slot begins: The Creative Studio, 2 to 3 weeks; The Live Event Production Hub, 3 to 4 weeks; The Evidence Orchestrator, 3 to 4 weeks; The Dismissal Engine, 5 to 7 weeks combined, because it requires The Evidence Orchestrator first. Your delay pauses the clock. Onboarding is complete when your website is live, your social profiles are live and verified, your automations are running, and you have had your training pass.
4. Client Selection And Right To Decline
The IMC Machine reserves the right to decline any project, client, or message at our discretion. Our decisions are based on content, project, and mission, and never on protected characteristics, including religion, race, color, sex, national origin, age, disability, or any characteristic protected by applicable law. This mirrors the right-to-decline language on our pricing page.
5. Verticals Not Currently Offered
The following are roadmap and not available now: The Sanctuary (faith and ministry media), The Civic Studio (campaign and candidate media), The Open House (real estate, powered by Matterport), and The Classroom (education). Religious-adjacent artists and events, and non-partisan civic and government event promotion, are served today through The Creative Studio, because the client is the artist or the event, not the institution.
6. Fees, Billing, Term, Auto-Renewal
Legal ladder (Defense, Civil, and Private Investigation, identical): $500 per month or $5,000 per year for a solo seat; $750 per month or $7,500 per year for 2 to 5 seats; $1,000 per month or $10,000 per year for 6 or more seats. Arts, culture, and live events: a 10 percent of campaign formula, plus tenant lanes and a sliding scale, with a nonprofit rate available to secular 501(c)(3) and 501(c)(5) organizations. Artist Tour Tenant tiers: $250 per month (local, up to 6 dates), $750 per month (regional, up to 15 dates), and custom pricing for national and major tours. Hard costs (software, hosting, domains, and ad spend) are billed at cost or paid directly to the vendor. Payments are processed through SureCart and you authorize recurring charges. Any setup fee is due before onboarding and is non-refundable once onboarding begins. Your subscription auto-renews at the then-current price until you cancel; the renewal price and frequency are disclosed at checkout next to the renewal consent box. We may change pricing on at least 30 days’ notice, effective at your next renewal.
7. Cancellation And Refunds
You may cancel anytime in your account, by the same online method you used to subscribe and at least as easily; cancellation stops the next renewal and service runs to the end of your current paid term. All fees are earned when paid and are non-refundable, including monthly and annual fees and any onboarding or website-build fee once work has begun, and partial periods are not prorated, except that we refund duplicate or erroneous charges and any refund required by applicable law. Canceling stops future renewals, and access continues through the end of the current paid period. An annual subscription commits you for the full twelve months. A monthly subscription has no minimum term and cancels at the end of the current paid period.
8. Your Responsibilities And Content Warranties
You provide content, account access, and approvals; for your security we never ask for passwords or financial credentials in plain text, and you enter sensitive credentials yourself through a secure method. You represent and warrant you own or have all rights, licenses, and permissions for everything you upload or ask us to process, including footage, recordings, music, images, third-party likenesses, and any depiction of identifiable people, and you are responsible for any release required for recordings of individuals and for any depiction of minors. Licensed music supplied through the platform (for example via Envato) is licensed only as supplied. You are responsible for the accuracy and legality of what you provide and of anything you approve for publication or filing.
9. Artificial Intelligence
The IMC Machine uses OpenAI’s ChatGPT, Anthropic’s Claude, and Google’s Gemini to help produce media and documents. Court-bound legal documents pass a three-model consensus quorum, and any disagreement is surfaced to the attorney as a question, never as a silent override. AI can make mistakes, and output may be inaccurate, incomplete, outdated, or biased; everything the platform produces is a draft proposed for your review, not a finished or filed work product. You must review output before it is used, sent, published, or filed, and you are solely responsible for that use. We do not use your content to train AI models. Purely AI-generated material may not be eligible for copyright protection and may resemble third-party material; you are responsible for checking originality and clearing rights.
10. Intellectual Property And Ownership
We and our licensors own The IMC Machine, its software, methods, and brand, and you receive a limited, non-exclusive, non-transferable, revocable right to use the Service during your subscription. You keep ownership of source material you upload and grant us a limited license to host and process it to provide the Service. On full payment, we assign to you the finished deliverables we create specifically for you, except for our pre-existing, third-party, and licensed components, which we retain or which remain under their own licenses. We keep all right, title, and interest in the platform and in the reusable tools, templates, and methods we use to produce the work. Because purely AI-generated material without sufficient human authorship may not be eligible for United States copyright, this assignment conveys whatever rights subsist in the deliverables. Third-party and licensed components, such as licensed music and Matterport scans, remain under their own licenses.
11. Confidentiality, Evidence, And Privilege (Legal And PI)
We treat your matter data and evidence as confidential and use it only to provide the Service under your instructions. We act to support your reasonable expectation of confidentiality in attorney-client privileged material and attorney work product; we do not access matter content except as needed to provide the Service or as you instruct; and if we receive legal process seeking your data we will, where lawfully permitted, notify you first so you can assert privilege. For each matter we use a single controlled processing run (same model, prompts, and date), apply captions to every file including silent files, and document time formats.
12. Defense-Side Compliance
For attorney clients, use of the platform is subject to the Texas Disciplinary Rules of Professional Conduct 7.01 through 7.06. The platform makes no claim about winning cases or results and no comparative claims. The attorney decides; the platform supports and does not practice law; we are not a law firm; the Service and its output are not legal advice; and no attorney-client relationship is formed with Good Creative Media. The platform supports presumption-of-innocence and people-first language.
13. Third-Party Tools
Your use is subject to their terms: OpenAI’s ChatGPT, Anthropic’s Claude, and Google’s Gemini (AI processing); Matterport (3D digital-twin capture and hosting, surfaced as “Powered by Matterport,” with attribution required); SureCart (billing); Envato (licensed music); Resend (email); and hosting via WordPress and Vercel. We are not responsible for third-party services or their availability.
14. Service Levels
We use commercially reasonable efforts to keep the Service available and to provide support, as described in the Service Level terms. Third-party outages, including those of our AI providers and hosting, scheduled maintenance, and events outside our control are excluded.
15. Warranties And Disclaimers
THE SERVICE AND ALL OUTPUT ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY LAW WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT.
16. Limitation Of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, NEITHER PARTY IS LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS OR LOST DATA. EXCEPT AS STATED NEXT, EACH PARTY’S TOTAL LIABILITY FOR ANY CLAIM IS LIMITED TO THE FEES YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM. AS AN EXCEPTION, GOOD CREATIVE MEDIA’S LIABILITY FOR ITS OWN BREACH OF CONFIDENTIALITY OR FOR A DATA-SECURITY INCIDENT IS LIMITED TO TWO TIMES THE FEES YOU PAID US IN THAT 12-MONTH PERIOD, AND LIABILITY FOR FRAUD, WILLFUL MISCONDUCT, AND A PARTY’S INDEMNIFICATION OBLIGATIONS IS NOT CAPPED. IF ANY LIMITATION IN THIS SECTION IS HELD UNENFORCEABLE UNDER TEXAS LAW, IT WILL BE REDUCED TO THE MINIMUM EXTENT NECESSARY AND THE REMAINDER WILL STAY IN FULL FORCE.
17. Indemnification
You agree to defend, indemnify, and hold us harmless from third-party claims arising from your content, your use of the Service, your violation of this Agreement or law, or your infringement of any rights, including rights in uploaded footage, music, or likenesses.
18. Intellectual Property Status Notice
The IMC Machine incorporates proprietary, novel methods developed by Good Creative Media. Trademark and patent applications are currently in preparation and have not yet been filed. We do not claim a registered trademark or patent and do not use the registered-trademark symbol or the term “patent pending.”
19. Policies Incorporated By Reference
The Privacy Policy, the Acceptable Use Policy, the Onboarding and Rate Card Schedule, the Service Level terms, the Security and Data Handling Policy, and, where applicable, the Data Processing Addendum are part of this Agreement. This Agreement governs conflicts unless a policy states otherwise.
20. Changes; Law; General
We may revise this Agreement and will notify you; continued use after the effective date is acceptance. Texas law governs, with venue in Bexar County, Texas. Entire agreement; severability; no waiver; we may assign and you may not without our consent; force majeure; survival of Sections 8, 9, 10, 11, 15, 16, 17, and 18.
Photo Gallery
San Antonio and Bexar County. The Machine is built for here first. For another city, county, or region, the build-out is custom and carries its own setup fee.
