Questions worth asking before you buy

Three tiers, and the whole machine is in every one. A solo practitioner is five hundred dollars a month plus a one-time setup fee of five thousand dollars. A firm of two to five attorneys is seven hundred fifty a month plus a seven thousand five hundred dollar setup fee. Six or more attorneys is one thousand a month plus a ten thousand dollar setup fee. You can pay monthly or annually, and annual billing runs ten times the monthly rate, so two months come off if you pay by the year. The setup fee is the same either way, stated up front and charged at signup, and white-glove onboarding is part of it. The tier sets how many attorneys and what level of support, not which products you get. See the full breakdown on the Pricing page.

The kind of file that decides a case is held to the strictest lane. Everything moves over encrypted connections, in transit and at rest. Evidence tables sit behind row-level security with anonymous access switched off, so a record is reachable only by the account it belongs to. AI provider keys and the database service key live on the server, never in your browser. Public storage is used only for marketing assets you have approved for release, never for confidential evidence. The full posture is published on the Security and Data Handling page rather than summarized in a sales line.

No. The machine is built for the lawyer or investigator who is the whole office, not for an IT department. You speak or type the matter into being the way you would brief an assistant, and the Buddy voice layer walks you through the rest. The work it removes is the technical work, the watching of every minute of tape and the assembling of the record, not work it adds.

You keep the two ends you already trust. Google Workspace stays where your files, contacts, calendar, and phone live, and the machine reads from and writes back to it. Axon evidence comes in through the Evidence Orchestrator. LawPay takes the payment and QuickBooks closes the year. The machine replaces the middle of the stack, the practice-management layer that tools like a case-management system occupy, so the matter itself runs in one place instead of across a dozen logins. It does not ask you to abandon the bookends that already work.

Private investigation is one of the verticals the machine is built for, on the same legal ladder as criminal defense and civil work. Surveillance video, interview audio, and scene photographs run through the Evidence Orchestrator the same way body-cam footage does, and the confidentiality terms cover investigative work product alongside attorney work product. A dedicated walkthrough for investigators is in preparation. In the meantime, the Contact page books a working session shaped to your actual caseload.

You can cancel anytime from inside your account, by the same method you used to subscribe and at least as easily. Canceling stops the next renewal, and service runs to the end of the term you have already paid for. Fees are earned when paid and are not prorated for a partial period, with refunds for duplicate or erroneous charges and anything the law requires. There is no multi-year lock-in. The full language is in the Client Agreement.

Your records stay intact while your account is active, and an archived account keeps everything in place. Full deletion happens only when you ask for it, except where the law requires a file to be kept, such as the two-year retention rule for Texas attorney advertising material. You can request access to, correction of, a copy of, or deletion of your data at any time. Nothing is quietly erased on the way out.

No. Your content is never used to train AI models. Inputs are sent to OpenAI’s ChatGPT, Anthropic’s Claude, and Google’s Gemini only to produce the feature you asked for, and those providers act as sub-processors under written terms. The full list of sub-processors is published on the Privacy page.

No. The machine drafts, reads, assembles, and tracks. Everything it produces is a draft proposed for review. A licensed human is the last hand on every document, and nothing is filed or published automatically. The platform is software operated by Good Creative Media. It is not a law firm, and using it does not create an attorney-client relationship.

The IMC Machine is built and run by Good Creative Media in San Antonio, Texas. The person who would set your firm up is the one who answers your first note. Email info@imcmachine.com and a human writes back, or text the support line at (210) 385-8658. The way in is a short working session, about thirty minutes, shaped to your real docket.